Jean Charles Doesn't Pay Attention to Details
For our pre-wedding event, we wanted to gift our guests grab bags. We designed these custom "Lago di Como" bags and as you can see in the correspondence, Sumptuous had a problem following details.
Mistakes are fine, everyone makes mistakes, but when you know you've made a mistake don't deflect it. Jean Charles says "Claire is probably better than me..." and never apologizes for the mistake. Furthermore, he writes "I would think the D is capital", but a quick Google search will clearly show you that the proper syntax is "Lago di Como".